Eligibility checker

Check your disrupted flight

Add the flight details to receive an initial assessment. It helps to have your booking confirmation nearby.

Takes a few minutes

You’ll need the flight date, route and details of the disruption.

Keep your documents

Save boarding passes, airline messages and reasonable expense receipts.

Initial assessment only

Eligibility depends on the evidence and current law; a result does not guarantee payment.

This checker is provided by AirHelp. We may earn a commission if you proceed with an eligible claim through it, at no extra cost to you. Review AirHelp’s terms and fees before submitting.

Loading the AirHelp eligibility checker…

This usually takes a few seconds.

Prefer to claim directly? You can contact the operating airline first without using a claims company.